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Event Logging System Messages Guide


Policy Database and Search Engine (PLCY)

This chapter describes Policy Database and Search Engine (PLCY) messages. For information on message content and how to use the message, refer to the Introduction.

PLCY.001 

Level: UE-ERROR

Short Syntax: PLCY.001 Generic Error: errorString

Long Syntax: PLCY.001 Generic Error: errorString

Description: PLCY: An error during the policy search. The error string will signify the type of error that occurred.

Action: Please contact your place of purchase and report the error message

PLCY.002 

Level: U-INFO

Short Syntax: PLCY.002 Begin building policy database, default rule configuration is defaultConfig

Long Syntax: PLCY.002 Begin building policy database, default rule configuration is defaultConfig

Description: PLCY: Policy search engine has been started, step 1 is to create the rules for the default configuration

PLCY.003 

Level: U-INFO

Short Syntax: PLCY.003 number policies read from local configuration

Long Syntax: PLCY.003 number policies read from local configuration

Description: PLCY: X number of policies read locally from SRAM

PLCY.004 

Level: U-INFO

Short Syntax: PLCY.004 Next refresh of policy DB in hour hour(s), min min(s) second second(s)

Long Syntax: PLCY.004 Next refresh of policy DB in hour hour(s), min min(s) second second(s)

Description: PLCY: A database refresh will automatically occur in the when the shown time has elapsed.

PLCY.005 

Level: U-INFO

Short Syntax: PLCY.005 Automatic refresh of policy database is disabled

Long Syntax: PLCY.005 Automatic refresh of policy database is disabled

Description: PLCY: Policy Refresh has been disabled by the user

PLCY.006 

Level: U-INFO

Short Syntax: PLCY.006 Marked list of valid policies, next check in seconds seconds

Long Syntax: PLCY.006 Marked list of valid policies, next check in seconds seconds

Description: PLCY: Performed check of valid policies and marked policy either valid or invalid based on the current time and the policy validity period. Will perform check again when the next policy is scheduled to become invalid or valid or an hour later, whichever time is smaller.

PLCY.007 

Level: U-INFO

Short Syntax: PLCY.007 LDAP Policy Search FSM State state/Event event

Long Syntax: PLCY.007 LDAP Policy Search FSM State state/Event event

Description: PLCY: Information about events and the corresponding state changes that drive the policy state machine

PLCY.008 

Level: UE-ERROR

Short Syntax: PLCY.008 DeviceProfile deviceProfileDN, objectClassType in LDAP Directory does not have a DeviceRulesReference

Long Syntax: PLCY.008 DeviceProfile deviceProfileDN, objectClassType in LDAP Directory does not have a DeviceRulesReference

Description: PLCY: The deviceprofile object in the directory does not have a attribute for DeviceRulesReference. This attribute must be present as it specifies the list of rules that should be fetched for this device.

Action: Update the deviceprofile object for this device with the reference to the device rules object.

PLCY.009 

Level: UE-ERROR

Short Syntax: PLCY.009 Error occured during LDAP processing, error msg: errorMsg

Long Syntax: PLCY.009 Error occured during LDAP processing, error msg: errorMsg

Description: PLCY: An error occurred connect to, binding to, searching from or retrieving results from the LDAP directory. Please review the specific error message for more information.

PLCY.010 

Level: U-INFO

Short Syntax: PLCY.010 Completed bind to LDAP server successfully

Long Syntax: PLCY.010 Completed bind to LDAP server successfully

Description: PLCY: Successfully completed the bind to the ldap server, can now begin to search directory for policy information

PLCY.011 

Level: UE-ERROR

Short Syntax: PLCY.011 Cannot access LDAP Server, route not available to IP Address ipAddr

Long Syntax: PLCY.011 Cannot access LDAP Server, route not available to IP Address ipAddr

Description: PLCY: Cannot perform a TCP connect for LDAP Connection until a route to destination address for LDAP Server is available. Will continue to try periodically. Note this is normal when a net is first trying to pass selftest or when the routing protocols have not yet come up. Also try to add a static route to the ldap server in the IP Configuration

PLCY.012 

Level: U-INFO

Short Syntax: PLCY.012 Attempting connection to LDAP server at IP Address ipAddr, port number portnum

Long Syntax: PLCY.012 Attempting connection to LDAP server at IP Address ipAddr, port number portnum

Description: PLCY: Attempting to open a TCP connection to the LDAP Server on the specified port number

PLCY.013 

Level: UE-ERROR

Short Syntax: PLCY.013 Error searching for policy info from LDAP, performing default action

Long Syntax: PLCY.013 Error searching for policy info from LDAP, performing default action

Description: PLCY: Some error occurred searching the directory for policy information. Since an error occuring, the policy search algorithm will perform the configured error handling procedure

PLCY.014 

Level: UE-ERROR

Short Syntax: PLCY.014 Referring object not found in the directory, Referring DN errorMsg, Error msg:

Long Syntax: PLCY.014 Referring object not found in the directory, Referring DN errorMsg, Error msg:

Description: PLCY: A referring object specified by a reference attribute was not found in the directory. Check to make sure the reference is type correctly and is indeed populated in the directory

PLCY.015 

Level: U-INFO

Short Syntax: PLCY.015 Searching LDAP for Object with dn: refDn

Long Syntax: PLCY.015 Searching LDAP for Object with dn: refDn

Description: PLCY: Informational message about the next object being searched for from LDAP Directory

PLCY.016 

Level: UE-ERROR

Short Syntax: PLCY.016 DeviceRules object (DN = deviceRuleDN) not found in the directory, Error msg: errorMsg

Long Syntax: PLCY.016 DeviceRules object (DN = deviceRuleDN) not found in the directory, Error msg: errorMsg

Description: PLCY: The device rules object was not found in the directory. Please make sure this is configured in feature policy under talk 6 and that the object does indeed exist in the directory

PLCY.017 

Level: UE-ERROR

Short Syntax: PLCY.017 No PolicyRuleReference attribute found in DeviceRule object deviceRuleDN

Long Syntax: PLCY.017 No PolicyRuleReference attribute found in DeviceRule object deviceRuleDN

Description: PLCY: The device rules object did not specify any policy rule references. There must be PolicyRuleReference attributes defined in the DeviceRules. This multi-valued attribute specifies which rules the device should fetch and load into the policy database for the device.

PLCY.018 

Level: UE-ERROR

Short Syntax: PLCY.018 objectType ( objectName) retrieved from the LDAP server was in error

Long Syntax: PLCY.018 objectType ( objectName) retrieved from the LDAP server was in error

Description: PLCY: A policy object in the LDAP Directory had an error associated with it. Please check the object with the displayed name and make sure that the information it contains is correct

PLCY.019 

Level: UE-ERROR

Short Syntax: PLCY.019 Value( value) out of range for LDAP Attribute attrString, valid range is lowVal to highVal

Long Syntax: PLCY.019 Value( value) out of range for LDAP Attribute attrString, valid range is lowVal to highVal

Description: PLCY: An attribute of an object being fetched from the directory was out of range. The valid range should have been displayed in the event log message. Please check this attribute and modify its value to be in this range.

PLCY.020 

Level: UE-ERROR

Short Syntax: PLCY.020 Error occured while parsing attribute attrName, objectclass objName, value was value

Long Syntax: PLCY.020 Error occured while parsing attribute attrName, objectclass objName, value was value

Description: PLCY: An attribute of an object being fetched from the directory was in error. Either it was out of range, had an invalid value or some other error. Please check this attribute and modify its value to be correct.

PLCY.021 

Level: U-INFO

Short Syntax: PLCY.021 Ignoring Attribute attrName in Class objName since it is not a recognized attribute

Long Syntax: PLCY.021 Ignoring Attribute attrName in Class objName since it is not a recognized attribute

Description: PLCY: An object was retrieved from the directory with an unrecognized attribute. This is not necessary an error since not all attributes are supported or recognized in a given object class and class definitions may have changed since this release of code. However, please check this attribute definition and make sure that it is indeed unnecessary for this device's operation. If you feel it is necessary please contact the place of purchase with the information and have someone look into the problem.

PLCY.022 

Level: U-INFO

Short Syntax: PLCY.022 Found object (DN: dn), parse using class def objName

Long Syntax: PLCY.022 Found object (DN: dn), parse using class def objName

Description: PLCY: An object was retrieved from the directory and the search algorithm is about to begin parsing the attributes for this class.

PLCY.023 

Level: U-INFO

Short Syntax: PLCY.023 Query( queryType,), src: srcIPAddr,/ srcPortNum,,dst: dstIPAddr,/ dstPortNum,,prot: protocol,,DS: DiffServByte

Long Syntax: PLCY.023 Query( queryType,), src: srcIPAddr,/ srcPortNum,,dst: dstIPAddr,/ dstPortNum,,prot: protocol,,DS: DiffServByte

Description: PLCY: Received an Policy query of the indicated type, with packet information specified via the parameters

PLCY.024 

Level: U-INFO

Short Syntax: PLCY.024 Result: Rule: ruleName,, Action: actionName,, Handle: moduleHandle

Long Syntax: PLCY.024 Result: Rule: ruleName,, Action: actionName,, Handle: moduleHandle

Description: PLCY: The policy query returned the decisions shown.

PLCY.025 

Level: U-INFO

Short Syntax: PLCY.025 qType Rule matched: ruleName

Long Syntax: PLCY.025 qType Rule matched: ruleName

Description: PLCY: A specific rule has been matched. This message has been deprecated

PLCY.026 

Level: U-INFO

Short Syntax: PLCY.026 Completed building policy DB, numRules rules loaded

Long Syntax: PLCY.026 Completed building policy DB, numRules rules loaded

Description: PLCY: Finished building the policy database with numRules

PLCY.027 

Level: UE-ERROR

Short Syntax: PLCY.027 Not enough memory to build tree for policy database

Long Syntax: PLCY.027 Not enough memory to build tree for policy database

Description: PLCY: If this error message is encountered then the user must upgrade to more memory or substantially reduce the number of policies this device is attempting to enforce.

PLCY.028 

Level: UE-ERROR

Short Syntax: PLCY.028 Dropping pkt, did not arrive in a secure ipsec tunnel, rule matched ruleName

Long Syntax: PLCY.028 Dropping pkt, did not arrive in a secure ipsec tunnel, rule matched ruleName

Description: PLCY: A packet should have arrived in a secure tunnel but the policy has detected the packet came in the clear. The packet will be dropped as a result. This could result from someone attempting to get into the protected network.

PLCY.029 

Level: U-INFO

Short Syntax: PLCY.029 Phase 1 QueryType, Query returning no match for Phase 1 Rule RuleName, ( ConfiguredPolicyRole)

Long Syntax: PLCY.029 Phase 1 QueryType, Query returning no match for Phase 1 Rule RuleName, ( ConfiguredPolicyRole)

Description: PLCY: A match was found for the phase 1 rule but we can not return the match because the configured phase 1 action only supported being an initiator or responder and this query is the opposite.

PLCY.030 

Level: U-INFO

Short Syntax: PLCY.030 Proxy does not match selectors. Will not create neg item.

Long Syntax: PLCY.030 Proxy does not match selectors. Will not create neg item.

Description: PLCY: The first packet of a flow matches a profile in rule but does not match proxy values in IPSEC action. The CPE acts as if there was no match to the any IKE rule.

PLCY.031 

Level: U-INFO

Short Syntax: PLCY.031 Created IKE Phase2 negotiated item.

Long Syntax: PLCY.031 Created IKE Phase2 negotiated item.

Description: PLCY: The first packet of a flow matches a profile in rule and the correspondig proxy values in IPSEC action. A new IKE Phase negotiated item is created to hold tunnel ID info.

PLCY.032 

Level: U-INFO

Short Syntax: PLCY.032 Cannot Access LDAP Server, set the dflt tunnel endpoint info (set default)

Long Syntax: PLCY.032 Cannot Access LDAP Server, set the dflt tunnel endpoint info (set default)

Description: PLCY: The user must configure the tunnel endpoint (local and remote) information using the set default command in talk 6, feature policy. This is only necessary when the default rule behavior is drop all but LDAP or secure LDAP.

PLCY.033 

Level: U-INFO

Short Syntax: PLCY.033 Phase 1 query, checked rule ruleName, for remote ID remoteId,, matchFound

Long Syntax: PLCY.033 Phase 1 query, checked rule ruleName, for remote ID remoteId,, matchFound

Description: PLCY: Informational message about the remote Id check during either the AGGRESSIVE MODE responder, MSG5 Responder, or MSG6 initiator case during the phase 1 ISAKMP negotiations. The match may fail for the rule being checked. If no match is found in any rule in the policy database, then this user is indeed not allowed access to the network or the user should be allowed access to the network and must be added to the user group for a policy.

PLCY.034 

Level: U-INFO

Short Syntax: PLCY.034 Created IKE Phase1 negotiated item, cpeP1Handle 0x cpeP1Handle

Long Syntax: PLCY.034 Created IKE Phase1 negotiated item, cpeP1Handle 0x cpeP1Handle

Description: PLCY: A new IKE Phase negotiated item is created to hold Phase 1 negotiated information.

PLCY.035 

Level: UE-ERROR

Short Syntax: PLCY.035 Phase2 IDCi/IDCr Proxy match failed, error: mismatchReason

Long Syntax: PLCY.035 Phase2 IDCi/IDCr Proxy match failed, error: mismatchReason

Description: PLCY: The IDci and IDcr match that is performed as a ISAKMP Phase2 responder failed. The information in this message will tell the user what failed. If there is no match then make sure the proxy configuration on the remote side matches the proxy configuration on the local side.

PLCY.036 

Level: U-INFO

Short Syntax: PLCY.036 QuickMode Proxy Information: PeerIDci= remoteIDci, RuleIDci= ruleIDci, PeerIDcr= remoteIDcr, RuleIDcr= ruleIDCr

Long Syntax: PLCY.036 QuickMode Proxy Information: PeerIDci= remoteIDci, RuleIDci= ruleIDci, PeerIDcr= remoteIDcr, RuleIDcr= ruleIDCr

Description: PLCY: Displayes the remote ISAKMP peer's value for Proxy local and remote informtion. Also displays idci and idcr configured in the policy being checked against. If these values dont match, an additional ELS message will be displayed. If they do not match, please ensure that both policies for each end of the tunnel are configured to match each other. A typical mistake is to configure different protocols or ports to put into the tunnel, they should match.

PLCY.037 

Level: UE-ERROR

Short Syntax: PLCY.037 Encryption Algorithm encrAlgorithm for objectName not supported in this image

Long Syntax: PLCY.037 Encryption Algorithm encrAlgorithm for objectName not supported in this image

Description: PLCY: The message will be displayed whenever the policy database is being built and a configured encryption algorithm is detected that is not supported in the load. This can occur when you configure the box with a policy that contains an encryption algorithm that is supported in the current load image but then at a later point load the box with an image that does not support the configured encryption algorithm.

PLCY.038 

Level: UE-ERROR

Short Syntax: PLCY.038 Object objectName, IP Address ipaddr is not a configured IP Address

Long Syntax: PLCY.038 Object objectName, IP Address ipaddr is not a configured IP Address

Description: PLCY: This message will be displayed whenever the policy engine detects a configuration that includes an IP Address that is not a valid IP Address on the box. This includes the tunnelStart in the default policy, in the IPSEC Action, and the interface pairs that are part of the profile.

PLCY.039 

Level: U-INFO

Short Syntax: PLCY.039 Maximum number of IPSEC phase 2 tunnels reached, limit = limit

Long Syntax: PLCY.039 Maximum number of IPSEC phase 2 tunnels reached, limit = limit

Description: PLCY: This message will be displayed whenever the policy engine has a request to bringup a new tunnel and the number of active IKE negotiated IPSEC tunnels is already at the maximum

PLCY.040 

Level: U-INFO

Short Syntax: PLCY.040 Request to addOrDelete, an IKE phase phase1or2, tunnel, totals active totalActiveForPhase1or2

Long Syntax: PLCY.040 Request to addOrDelete, an IKE phase phase1or2, tunnel, totals active totalActiveForPhase1or2

Description: PLCY: This message will be displayed whenever the policy engine has a request to add or delete a phase 1 or phase 2 ike tunnel. The number of active tunnels of that type is also displayed.

PLCY.041 

Level: UE-ERROR

Short Syntax: PLCY.041 Key Lookup Failed, No User with ID Type idType, and Name userName

Long Syntax: PLCY.041 Key Lookup Failed, No User with ID Type idType, and Name userName

Description: PLCY: This message will be displayed whenever the policy engine has a request to lookup the pre-shared key for an IKE Peer and the user is not found. If this error is encountered then make sure this is a user that should be allowed access and if so make sure a user is added in the feature policy with the id type and name matching this message.

PLCY.042 

Level: U-INFO

Short Syntax: PLCY.042 Key Lookup Success, Found User with ID Type idType, and Name userName

Long Syntax: PLCY.042 Key Lookup Success, Found User with ID Type idType, and Name userName

Description: PLCY: This message will be displayed whenever the policy engine has a request to lookup the pre-shared key for an IKE Peer and the user is found. The user information will be displayed as part of this message.

PLCY.043 

Level: U-INFO

Short Syntax: PLCY.043 Policy Time Event, Marked Policy ( policyName,) validOrInvalid, on Month,- date,- year, at hour,: minute,: second

Long Syntax: PLCY.043 Policy Time Event, Marked Policy ( policyName,) validOrInvalid, on Month,- date,- year, at hour,: minute,: second

Description: PLCY: This message will be displayed whenever the policy engine has detects a time event that causes a policy to become valid or invalid.


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